Account Manager
- Are you an experienced Account Manager?
- Do you want to work for a well established business?
- Do you want career progression opportunities?
If so, APPLY NOW!
Due to continued expansion, we are recruiting for an experienced Account Manager to join our well established client.
The Account Manager provides essential administrative and commercial support to Territory Managers and the wider sales team. The role is focused on managing distributor communications, preparing and issuing quotations, following up on project and enquiry status, and ensuring sales opportunities are accurately tracked through internal systems. Acting as a key coordination point between distributors, customers, and internal teams, the Account Manager helps ensure opportunities progress efficiently and sales activities are supported in a professional and timely manner.
Key Responsibilities & Accountabilities:
- Prepare, issue, and manage sales quotations for distributors and customers in line with agreed pricing structures and guidance from Territory Managers.
- Ensure quotations, revisions, and acknowledgements are issued accurately and in a timely manner.
- Maintain an accurate and up-to-date quotation and enquiry log to support sales tracking and forecasting.
- Follow up quotations with distributors and customers, providing status updates to Territory Managers as required.
- Support Territory Managers by coordinating distributor review calls and ensuring outcomes are accurately reflected in the CRM system.
- Act as a day-to-day point of contact for distributors on administrative and sales support matters.
- Proactively chase distributors for project updates, enquiry progress, and feedback on active quotations.
- Support the maintenance of positive and professional distributor relationships through responsive communication and reliable follow-up.
- Escalate commercial or technical queries to Territory Managers or relevant internal teams where appropriate.
- Ensure all enquiries, opportunities, quotations, and updates are accurately recorded and maintained within the CRM system.
- Support Territory Managers by keeping opportunity records current and highlighting stalled or at-risk enquiries.
- Assist with basic sales reporting and activity tracking as required by Sales Management.
- Liaise with internal departments including Sales, Projects, Manufacturing, and Finance to support order processing and customer requirements.
- Assist in ensuring customer and distributor requirements are clearly communicated and understood internally.
- Support the smooth handover of orders from quotation stage into order processing.
- Maintain accurate records of sales documentation, correspondence, and pricing information.
- Carry out all activities in line with company procedures, pricing policies, and ethical standards.
- Represent the company professionally in all communications with distributors, customers, and internal colleagues.
Essential:
- Experience in a junior sales, sales support, account administration, or customer service role within a B2B environment.
- Strong organisational skills with attention to detail and the ability to manage multiple enquiries simultaneously.
- Clear and professional communication skills, both written and verbal.
- Comfortable working with CRM systems, databases, and Microsoft Office applications.
- Ability to work effectively as part of a sales team and support more senior commercial roles.
- Proactive and methodical approach to follow-up and task completion.
- Alignment with company values and professional standards.
Desirable:
- Exposure to industrial, technical, or engineered products.
- Experience preparing quotations or supporting project-based sales.
- Knowledge of ERP or CRM systems (e.g. SAP or equivalent).
- Qualification to HND level or equivalent.
Starting Salary: Circa of £30,000 Per Annum.
This is a Full time, Permanent position.